Refund & Return Policy
We want you to be satisfied with your purchase. This Refund & Return Policy explains the conditions under which returns and refunds are accepted.
1. Return Eligibility
You may request a return or refund within 14 days of receiving your order, provided that:
- The item is unused, unworn, and in its original condition
- All original tags and packaging are intact
- The item has not been washed, altered, or damaged
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Final sale or clearance items
- Gift cards
- Items damaged due to improper use or care
3. Return Process
To initiate a return, please contact us through our website and provide your order number, a brief explanation, and relevant photos if applicable.
Returns sent without prior authorization may not be accepted.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective, damaged upon arrival, or incorrect.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.
6. Exchanges
If you received a defective or incorrect item, we will offer a replacement or exchange at no additional cost.
7. Late or Missing Refunds
If you have not received a refund after the processing period, please check with your bank or payment provider before contacting us.
8. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos so we can assist you promptly.
9. Changes to This Policy
We reserve the right to update or modify this Refund & Return Policy at any time. Any changes will be effective upon posting on this page.
10. Contact Us
If you have any questions about returns or refunds, please contact us through our website.
Last updated: January 2026