Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Destinations
We currently ship to most countries and regions worldwide. Please note that shipping availability may vary depending on your location.
If we are unable to ship to your address, we will notify you as soon as possible and provide a solution.
3. Shipping Methods & Delivery Time
Estimated delivery times (excluding processing time) are as follows:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 5–10 business days (if available)
Delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location, selected shipping method, and order value.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take 24–48 hours to become active.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are not included in the item price or shipping cost and are the responsibility of the customer.
7. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
8. Delayed or Lost Packages
If your order has not arrived within the estimated delivery time, please contact us. We will assist you in tracking your package and resolving the issue where possible.
We are not responsible for delays caused by customs inspections, carrier issues, or circumstances beyond our control.
9. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us through our website.
Last updated: January 2026